Welcome to the Hospitality Subject Guide, a good place to start when searching for resources on Food and Beverage Service, Hospitality Management, Hotel Reception and Accommodation. If you have any questions email your Subject Librarian.
Waiter and Waitress Wait Staff Training Handbook by Lora ArduserPacked with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspect of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.
Cocktail making and presentation by Henry DavidVodka Chi Chi Lone Tree Serve Immediately Fruit Banana Daiquiri Thirst Quenching Cocktails Dry Cocktails Hot Cocktails Madras Special Making Juices Mixed Salad Fragrant Fruits Peachy Pleasure Cinnamon Squash Fresh Orange Squash Fire and Ice Cool Chocolate Float Foaming Citrus Eggnog Fruit-Based Cocktails